Jamaican Website Maintenance Services

Website maintenance is crucial when operating a website on the worldwide web. Actively supporting your website prevents common issues like broken links, hacks and troubleshooting problems on time.

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We keep your site running smoothly

Simply publishing your website is never enough. If you want your site to continue running smoothly then keeping everything up-to-date is crucial.

Image Optimisation

We optimise your images by using advanced compression techniques, incorporating vector graphics where applicable and serving photos in next-gen formats.

Content Updates

Too busy to update content yourself? wwworkshop offers content updates and spell checks as a part of our monthly maintenance plans.

Plug-in Updates

WordPress plugins are frequently updated to introduce new features and fix vulnerabilities. wwworkshop offers plug-in updates as a part of our monthly website maintenance plans.

Troubleshooting

Did you accidentally break something on your website? wwworkshop offers troubleshooting support for clients as a part of our monthly website maintenance packages.

Virus Scanning

wwworkshop scans your website for malware or vulnerabilities and advises you on the best course of action. Virus scanning is a part of our higher tier monthly website maintenance packages.

Website Backups

No one wants to lose their hard work so off-site backups are always recommended for business owners. wwworkshop offers monthly, fortnightly, weekly and nightly backups as a part of our monthly website maintenance packages.

Why our maintenance packages are perfect for small businesses

We understand that as business owners you’re too busy to effectively handle the day-to-day operation of your website. Our website maintenance packages keep your sites running smoothly while you focus on your business.

Uptime Monitoring

We track your website’s uptime and notify you it goes down for more than 5 minutes. In addition to alerting you, we provide actionable suggestions to solve the problem.

Security Monitoring

We keep your website safe and secure from hackers and malware infections. Our team also updates your plugins to prevent any security flaws.

Monthly Reports

We prepare monthly reports for our clients’ websites that indicate their visitor analytics, SEO and backlink performance and site health.

No outsourcing, ever!

We don’t contract our services to other countries like India or the Phillipines. All our designers are Jamaican-born creators who share a similar love for small businesses.

Branding Portfolio

Our favourite Brand Identity projects

North_East

UTech Paladins eSport Club

Project Link north_east

Push Start Logo Design

Project Link north_east

Ashton Industries Packaging Design

Project Link north_east

Saudicka Diaram Show

Project Link north_east

Neiri Brand Consultancy

Project Link north_east

Epic Shots by J Branding

Project Link north_east
Webflow Portfolio

Our favourite Website projects

North_East

Ruban Jamaica Website Design

Project Link north_east

Nicholas A Johnson Photography Website

Project Link north_east

Bridget Sandals Website Redesign

Project Link north_east

RADA Website Redesign

Project Link north_east

Robb Cunningham & Company Website Revamp

Project Link north_east

DONE Films Website Design

Project Link north_east
SEO Portfolio

Our favourite SEO projects

North_East

Ruban Jamaica Website Design

Project Link north_east

DONE Films Website Design

Project Link north_east

TAJ Website Redesign

Project Link north_east

Robb Cunningham & Company Website Revamp

Project Link north_east

CAT Productions Web Design

Project Link north_east

Nicholas A Johnson Photography Website

Project Link north_east
Digital Publishing Portfolio

Our favourite Publishing projects

North_East

TAJ Website Redesign

Project Link north_east

DONE Films Website Design

Project Link north_east

Philip Clarke Performance Coaching Website

Project Link north_east

Bridget Sandals Website Redesign

Project Link north_east

Ruban Jamaica Website Design

Project Link north_east

Robb Cunningham & Company Website Revamp

Project Link north_east
WordPress Portfolio

Our favourite Website projects

North_East

Robb Cunningham & Company Website Revamp

Project Link north_east

CAT Productions Web Design

Project Link north_east

RADA Website Redesign

Project Link north_east

DONE Films Website Design

Project Link north_east

TAJ Website Redesign

Project Link north_east

Bridget Sandals Website Redesign

Project Link north_east
Maitnenance Clients

Recent Maintenance Projects

North_East

Philip Clarke Performance Coaching Website

Project Link north_east

Ruban Jamaica Website Design

Project Link north_east

DONE Films Website Design

Project Link north_east

TAJ Website Redesign

Project Link north_east

Bridget Sandals Website Redesign

Project Link north_east

Nicholas A Johnson Photography Website

Project Link north_east

Customer Reviews

Philip Clarke,
Award-Winning Actor & Coach

★★★★★

‘wwworkshop’s designs are clean, clear and communicates the message succinctly. The mood and creativity of his work stays true to the character of the product.’

Jonnoy Powell,
Epic Shots By J

★★★★★

‘It was a great pleasure working with wwworkshop Design Studio. They did a wonderful job on a few designs that I needed for my business. I would encourage everyone to check them out.’

Shanae,
The Shoe Way

★★★★★

"Amazing service! Great designer! If you're a small business and need a different taste, check out wwworkshop Design Studio"

Carrie-Ann Malcolm,
Nail it Malli

★★★★★

‘It’s been a pleasure working with the wwworkshop team. They’re patient and can bring pretty much any idea to life. I would recommend them to anyone who is looking for creativity, simplicity and class.’’

Zhaneirie,
Neiri Brand Consultancy

★★★★★

‘Thank you! You’re making my dream come to life. I can’t thank you enough’

Jay RXK,
Recording Artiste

★★★★★

‘wwworkshop is one of the best graphic design agencies out there right now. If you need anything branding related, they’re the guys to check.’’

Dina Campbell,
FELS, UTech Jamaica

★★★★★

‘Working with Mikhail has been tremendous. He was always on time with the deadlines. He gives you what you want and adds his own touch to it.’

Bianca Shaw,
Bianca’s Makeup Artistry

★★★★★
‘I had a vision of what I wanted my logo and card to be … simple but chic. I presented wwworkshop with my idea, and they used their expertise to bring it to life. Mikhail was very professional and patient with me. I would highly recommend!’
LET'S COLLABORATE

Got a project? We'd love to hear about it

wwworkshop believes in small businesses just like you, so no idea is too wacky or inconceivable for us. Send us a message so we can talk about how wwworkshop can support your vision with graphic design and web development services.

RADA website redesign

SEO FAQs

What is SEO?

SEO or Search Engine Optimisation is process of implementing specific web development techniques with the aim of ranking your website higher on search engines like Google.

Does my business need SEO?

Yes! If you want your business to be found online by potential customers then investing in SEO is very important. SEO guarantees higher visibility on search engines and drives more traffic to your website.

What are sitemaps?

Sitemaps are XML documents that outline the structure of your website’s pages. The sitemap makes it easier for search engines to crawl your website.

What is a 404 page?

404 notices serve as an announcement to your website’s users indicating that the current page is either missing, moved or deleted. 404 pages usually include a link to the website’s homepage or a search bar.

Why isn’t my website on Google?

If you search on Google for your business name and see no result then it means you haven't submitted a sitemap to Google. Sitemaps allow search engines to easily decipher the structure of your website and show relevant pages on the results page.

What is on-page SEO?

On-page SEO is everything you can do on your website to increase the chances of your pages ranking on a search engine. Common on-page SEO techniques include internal linking, adding alt tags to images and adding schema markup to pages.

What is technical SEO?

Technical SEO refers to the strategies used to optimise your websites for search engines. Technical SEO makes your content easier to decipher and index.

How long does it take my website to rank on Google?

There is no set time limit for your site to rank on Google. It could take a day, days, weeks or months before the search engine starts to rank your pages.

My pagespeed score is low. Can you improve it?

Yes. We can improve your website’s page speed score; however, you should focus more on strengthening the user experience and less on chasing down an arbitrary score.

How do I check if my website is on Google?

You can check if your website is being indexed by Google by simply typing your site's URL in the search bar. Here's an example.

Digital Publishing FAQs

What is Digital Publishing?

Digital publishing is the creation and distribution of long-form documents such as magazines, journals or books over the internet.

What tools do you use for Publishing?

We use a combination of Adobe InDesign, Photoshop and Illustrator for digital publishing.

What are PDFs?

PDF or Portable Document Format allows people to present and exchange documents reliably – independent of software, hardware, or operating system.

What are interactive PDFs?

Interactive PDFs allow users to embed videos, images, links, buttons, and gifs that others can engage with when using a compatible reader.

What are eBooks?

Electronic books or eBooks are long-form documents, usually shared in the epub format that readers can open and interact with using a compatible reader.

What is a Pitch Deck?

A pitch deck is a type of presentation that provides an overview of your business to potential investors.

What are Keynotes?

Keynotes are assistive presentations that display your current topic, highlights major points and acts as a visual stimulant for the audience.

Do you charge for design quotes?

No. wwworkshop offers free quotes for our design and web development services. You should use this opportunity to communicate your idea with us, and we can establish the project scope and deliverables.

How long does your design take?

wwworkshop provides graphic design and web development services to several clients so deadlines may vary. We recommend providing us with sufficient time, usually two business weeks or longer to provide the initial design. We don’t take on rush projects.

Am I included in the design process?

Yes. wwworkshop includes you in the design process. We will ask your opinions and have you sign off at different stages of the project.

Do you sign non-disclosure agreements?

NO. We do not sign nondisclosure agreements.

I don’t like the design. What can I do?

If you don’t like what we’ve designed for you, we can continue to work together to understand what you want and approach the design accordingly. If you still don’t like the design, we can terminate the contract, and you will compensate us for the amount of work done at that point.

I have the content I want on my design. What formats do I send them in?

You can send your design copy as text documents or PDFs and images as JPEG and PNG files. Logos must be sent as SVGs.

Webflow FAQs

What is Webflow?

Webflow is a no-code, visual-first website builder that allows users to turn their wireframes and mockups into real, interactive websites on the Internet.

How long does it take to design and develop a Webflow website?

While Webflow is a great alternative to something like WordPress, there's still a considerable amount of research and testing that needs to be done before the website is published. An average Webflow website can take anywhere between two and eight weeks depending on how quickly you respond to emails, provide content and sign off on work.

What is the monthly cost to maintain a Webflow website?

The cost to maintain a Webflow website depends on the type of site you're building. For a landing page or brochure styled website, Webflow’s basic plan ($12/mo) is the best option and the CMS plan ($16/mo) works best for blogs or content heavy websites.

How much will my Webflow website cost?

Project costs may vary depending on several factors. Visit our pricing plans page to get an idea of how much we charge.

Am I included in the development process?

Yes. wwworkshop includes you in the development process. We will ask your opinions and have you sign off at different stages of the project.

Do I own my website?

Yes. You own 100% of your website. However, wwworkshop reserves the right to show off your site in our portfolio.

Will my website work on phones?

Yes. We build our sites with mobile responsiveness in mind. Your custom website will look amazing regardless of your device or screen size.

I don’t like the website's design. What can I do?

If you don’t like what we’ve designed for you, we can continue to work together to understand what you want and approach the design accordingly. If you still don’t like the design, we can terminate the contract, and you will compensate us for the amount of work done at that point.

Are there any hidden fees with your web development service?

wwworkshop’s Webflow development services carry no hidden fees. You will only be billed based on the approved price during our online consultation session. However, if there are additions outside the project agreement, you will be charged as appropriate. Click to view our price tiers.

Am I locked into hosting my website with you?

No. Webflow already comes with hosting and your site will remain online as long as you pay the monthly fee. Click to learn about our website maintenance plans.

Are your websites "search engine friendly"?

Yes. All websites developed by wwworkshop are search engine friendly. Click to learn more about our SEO service.

Can you convert my website mockup into a real site?

Yes. wwworkshop offers website conversion services including mockups to Webflow, Figma to Webflow and Adobe XD to Webflow.

I have the content I want on my website. What formats do I send them in?

You can send your website copy as text documents or PDFs and images as JPEG and PNG files. Logos must be sent as SVGs.

Do you offer website redesigns?

Yes. wwworkshop offers website redesigns. Get in touch with us to get a special quote.

Can I update my content myself?

Yes. Once the website is handed over you are responsible for any content editing using the super-simple website editor.

WordPress FAQs

What is WordPress?

WordPress is a free and open-source Content Management System that powers 75 million websites around the world. It’s an easy way for bloggers, and business owners to build websites without advanced development knowledge. Learn more about our WordPress Development services.

Why should I use WordPress on my website?

WordPress is the best option for non-developers that need an easy-to-use foundation for their website. It comes packaged with advanced security features, blogging tools, a media library and can gain additional functionality through the utilisation of plugins.

Is WordPress secure?

Yes. WordPress is secure on its own and wouldn’t be as popular amongst enterprise-level customers if it were easily hacked. WordPress only becomes vulnerable when users install poorly coded, pirated or outdated plugins.

Are you just using Themeforest templates?

No. wwworkshop consists of a team of qualified web designers with years of experience. We don’t rely on premade themes as they are often buggy and bloated. However, if you require the use of a premade template then we will use one.

Am I included in the development process?

Yes. wwworkshop includes you in the development process. We will ask your opinions and have you sign off at different stages of the project.

Do I own my website?

Yes. You own 100% of your website. However, wwworkshop reserves the right to show off your site in our portfolio.

Will my website work on phones?

Yes. We build our sites with mobile responsiveness in mind. Your custom website will look amazing regardless of your device or screen size.

I don’t like the website's design. What can I do?

If you don’t like what we’ve designed for you, we can continue to work together to understand what you want and approach the design accordingly. If you still don’t like the design, we can terminate the contract, and you will compensate us for the amount of work done at that point.

Are there any hidden fees with your web development service?

wwworkshop’s web development services carry no hidden fees. You will only be billed based on the approved price during our online consultation session. However, if there are additions outside the project agreement, you will be charged as appropriate. Click to view our price tiers.

How long does it take to develop a WordPress website?

A WordPress website can take anywhere between four weeks and five months depending on the scale of the project, speed of feedback and other factors.

Am I locked into hosting my website with you?

No. Webflow already comes with hosting and your site will remain online as long as you pay the monthly fee. Click to learn about our website maintenance plans.

Are your websites "search engine friendly"?

Yes. All websites developed by wwworkshop are search engine friendly. Click to learn more about our SEO service.

Can you convert my website mockup into a real site?

Yes. wwworkshop offers website conversion services including mockups to Webflow, Figma to Webflow and Adobe XD to Webflow.

I have the content I want on my website. What formats do I send them in?

You can send your website copy as text documents or PDFs and images as JPEG and PNG files. Logos must be sent as SVGs.

Do you offer website redesigns?

Yes. wwworkshop offers website redesigns. Get in touch with us to get a special quote.

Can I update my content myself?

Yes. Once the website is handed over you are responsible for any content editing using the super-simple website editor.

Maintenance FAQs

What is website maintenance?

Website maintenance is the act of regularly checking your site for problems and keeping it updated. Things can break at any moment so maintaining your website keeps you on top of issues.

Why should I pay for website maintenance?

As a business owner, your time is money so checking your website every hour isn’t possible. Employing a team to maintain your website ensures that your site is running smoothly and there are no issues affecting the user’s experience.

How important is updating content?

Frequently adding content shows customers that your business is active and encourages return visitors who want to read new articles. Updated content is also great for SEO as it helps you to rank for relevant topics.

Do I need website backups?

Yes. Having website backups is critical in the case of site hacks, data corruption or your web host’s servers going offline.

What are plugins?

Plugins are custom-coded extensions that introduce new features to your website’s Content Management System. WordPress uses these add-ons to do things like SEO, file management, add music players, etc.

Do I really need to update my plugins?

Yes. Updating your plugins is very important as outdated plugins can introduce a multitude of problems including hackers and slow site speeds.

Brand Identity FAQs

How long does your design take?

wwworkshop offers graphic design and web development services to several clients so deadlines may vary. We recommend providing us with sufficient time, usually two weeks, to submit the initial design. We don’t take on rush projects.

Do I own the final artwork files?

Yes. You own the final artwork files. However, ALL unused artwork belongs to wwworkshop. We reserve the right to showcase your work in our portfolio.

Can I get my files back if I lose them?

No. We aren’t responsible for maintaining or preserving backups of designs once the final assets are handed over. Please keep a backup of your files on physical and digital storage.

What types of graphic design services do you provide?

Wwworkshop provides a wide range of graphic design services. These include logo design, business card design, ID card design, banner design, flyer design, brochure design and more.

Am I included in the design process?

Yes. wwworkshop includes you in the design process. We will ask your opinions and have you sign off at different stages of the project.

I don’t like the design. What can I do?

If you don’t like what we’ve designed for you, we can continue to work together to understand what you want and approach the design accordingly. If you still don’t like the design, we can terminate the contract, and you will compensate us for the work done at that point.

Do you charge for design quotes?

No. wwworkshop offers free quotes for our design and web development services. You should use this opportunity to communicate your idea with us, and we can establish the project scope and deliverables.

What design programs do you use?

We use a combination of Adobe Illustrator, Photoshop and InDesign to create visual identity systems for our clients.

Can you export the final assets in X format?

Yes. wwworkshop can export your artwork as JPEG, PNG, PDF, EPS, SVG, WEBP and more. If you don’t understand what these terms mean, please read this informative blog post.