Our FAQs page covers common queries we’ve received from previous and current clients, social media and a few things we thought you should know ahead of time. If your question isn’t covered on this page, please reach out to us via our contact form so we can answer it.
Yes! We work with small businesses from all over the world. The only requirement is that you speak fluent English.
NO. We do not sign nondisclosure agreements.
wwworkshop offers graphic design and web development services to several clients so deadlines may vary. We recommend providing us with sufficient time, usually two weeks, to submit the initial design. We don’t take on rush projects.
Yes. You own the final artwork files. However, ALL unused artwork belongs to wwworkshop. We reserve the right to showcase your work in our portfolio.
No. We are not responsible for maintaining or keeping backups of designs once the final assets are handed over. Please keep a backup of your files on physical and digital storage.
Wwworkshop provides a wide range of graphic design services. These include but are not limited to: logo design, business card design, ID card design, banner design, flyer design, brochure design and more.
Yes. wwworkshop includes you in the design / development process. We will ask your opinions and have you sign off at different stages of the project.
If you don’t like what we’ve designed for you, we can continue to work together to understand what you want and approach the design accordingly. If you still don’t like the design, we can terminate the contract, and you will compensate us for the amount of work done at that point.
No. wwworkshop does not offer website hosting to our clients. However, we can confidently recommend hosting your websites with hostinger.com or dreamhost.com.
A website can take anywhere between 2 business weeks and 5 months depending on the scale of the project, speed of feedback and other factors.
wwworkshop offers graphic design and web development services to several clients so deadlines may vary. We recommend providing us with sufficient time, usually two weeks, to submit the initial design. We don’t take on rush projects.
Yes. You own the final artwork files. However, ALL unused artwork belongs to wwworkshop. We reserve the right to showcase your work in our portfolio.
No. We aren’t responsible for maintaining or preserving backups of designs once the final assets are handed over. Please keep a backup of your files on physical and digital storage.
Wwworkshop provides a wide range of graphic design services. These include logo design, business card design, ID card design, banner design, flyer design, brochure design and more.
Yes. wwworkshop includes you in the design process. We will ask your opinions and have you sign off at different stages of the project.
If you don’t like what we’ve designed for you, we can continue to work together to understand what you want and approach the design accordingly. If you still don’t like the design, we can terminate the contract, and you will compensate us for the work done at that point.
No. wwworkshop offers free quotes for our design and web development services. You should use this opportunity to communicate your idea with us, and we can establish the project scope and deliverables.
We use a combination of Adobe Illustrator, Photoshop and InDesign to create visual identity systems for our clients.
Yes. wwworkshop can export your artwork as JPEG, PNG, PDF, EPS, SVG, WEBP and more. If you don’t understand what these terms mean, please read this informative blog post.
Webflow is a no-code, visual-first website builder that allows users to turn their wireframes and mockups into real, interactive websites on the Internet.
While Webflow is a great alternative to something like WordPress, there's still a considerable amount of research and testing that needs to be done before the website is published. An average Webflow website can take anywhere between two and eight weeks depending on how quickly you respond to emails, provide content and sign off on work.
The cost to maintain a Webflow website depends on the type of site you're building. For a landing page or brochure styled website, Webflow’s basic plan ($12/mo) is the best option and the CMS plan ($16/mo) works best for blogs or content heavy websites.
Project costs may vary depending on several factors. Visit our pricing plans page to get an idea of how much we charge.
Yes. wwworkshop includes you in the development process. We will ask your opinions and have you sign off at different stages of the project.
Yes. You own 100% of your website. However, wwworkshop reserves the right to show off your site in our portfolio.
Yes. We build our sites with mobile responsiveness in mind. Your custom website will look amazing regardless of your device or screen size.
If you don’t like what we’ve designed for you, we can continue to work together to understand what you want and approach the design accordingly. If you still don’t like the design, we can terminate the contract, and you will compensate us for the amount of work done at that point.
wwworkshop’s Webflow development services carry no hidden fees. You will only be billed based on the approved price during our online consultation session. However, if there are additions outside the project agreement, you will be charged as appropriate. Click to view our price tiers.
No. Webflow already comes with hosting and your site will remain online as long as you pay the monthly fee. Click to learn about our website maintenance plans.
Yes. All websites developed by wwworkshop are search engine friendly. Click to learn more about our SEO service.
Yes. wwworkshop offers website conversion services including mockups to Webflow, Figma to Webflow and Adobe XD to Webflow.
You can send your website copy as text documents or PDFs and images as JPEG and PNG files. Logos must be sent as SVGs.
Yes. wwworkshop offers website redesigns. Get in touch with us to get a special quote.
Yes. Once the website is handed over you are responsible for any content editing using the super-simple website editor.
WordPress is a free and open-source Content Management System that powers 75 million websites around the world. It’s an easy way for bloggers, and business owners to build websites without advanced development knowledge. Learn more about our WordPress Development services.
WordPress is the best option for non-developers that need an easy-to-use foundation for their website. It comes packaged with advanced security features, blogging tools, a media library and can gain additional functionality through the utilisation of plugins.
Yes. WordPress is secure on its own and wouldn’t be as popular amongst enterprise-level customers if it were easily hacked. WordPress only becomes vulnerable when users install poorly coded, pirated or outdated plugins.
No. wwworkshop consists of a team of qualified web designers with years of experience. We don’t rely on premade themes as they are often buggy and bloated. However, if you require the use of a premade template then we will use one.
Yes. wwworkshop includes you in the development process. We will ask your opinions and have you sign off at different stages of the project.
Yes. You own 100% of your website. However, wwworkshop reserves the right to show off your site in our portfolio.
Yes. We build our sites with mobile responsiveness in mind. Your custom website will look amazing regardless of your device or screen size.
If you don’t like what we’ve designed for you, we can continue to work together to understand what you want and approach the design accordingly. If you still don’t like the design, we can terminate the contract, and you will compensate us for the amount of work done at that point.
wwworkshop’s web development services carry no hidden fees. You will only be billed based on the approved price during our online consultation session. However, if there are additions outside the project agreement, you will be charged as appropriate. Click to view our price tiers.
A WordPress website can take anywhere between four weeks and five months depending on the scale of the project, speed of feedback and other factors.
No. Webflow already comes with hosting and your site will remain online as long as you pay the monthly fee. Click to learn about our website maintenance plans.
Yes. All websites developed by wwworkshop are search engine friendly. Click to learn more about our SEO service.
Yes. wwworkshop offers website conversion services including mockups to Webflow, Figma to Webflow and Adobe XD to Webflow.
You can send your website copy as text documents or PDFs and images as JPEG and PNG files. Logos must be sent as SVGs.
Yes. wwworkshop offers website redesigns. Get in touch with us to get a special quote.
Yes. Once the website is handed over you are responsible for any content editing using the super-simple website editor.
SEO or Search Engine Optimisation is process of implementing specific web development techniques with the aim of ranking your website higher on search engines like Google.
Yes! If you want your business to be found online by potential customers then investing in SEO is very important. SEO guarantees higher visibility on search engines and drives more traffic to your website.
Sitemaps are XML documents that outline the structure of your website’s pages. The sitemap makes it easier for search engines to crawl your website.
404 notices serve as an announcement to your website’s users indicating that the current page is either missing, moved or deleted. 404 pages usually include a link to the website’s homepage or a search bar.
If you search on Google for your business name and see no result then it means you haven't submitted a sitemap to Google. Sitemaps allow search engines to easily decipher the structure of your website and show relevant pages on the results page.
On-page SEO is everything you can do on your website to increase the chances of your pages ranking on a search engine. Common on-page SEO techniques include internal linking, adding alt tags to images and adding schema markup to pages.
Technical SEO refers to the strategies used to optimise your websites for search engines. Technical SEO makes your content easier to decipher and index.
There is no set time limit for your site to rank on Google. It could take a day, days, weeks or months before the search engine starts to rank your pages.
Yes. We can improve your website’s page speed score; however, you should focus more on strengthening the user experience and less on chasing down an arbitrary score.
You can check if your website is being indexed by Google by simply typing your site's URL in the search bar. Here's an example.
Website maintenance is the act of regularly checking your site for problems and keeping it updated. Things can break at any moment so maintaining your website keeps you on top of issues.
As a business owner, your time is money so checking your website every hour isn’t possible. Employing a team to maintain your website ensures that your site is running smoothly and there are no issues affecting the user’s experience.
Frequently adding content shows customers that your business is active and encourages return visitors who want to read new articles. Updated content is also great for SEO as it helps you to rank for relevant topics.
Yes. Having website backups is critical in the case of site hacks, data corruption or your web host’s servers going offline.
Plugins are custom-coded extensions that introduce new features to your website’s Content Management System. WordPress uses these add-ons to do things like SEO, file management, add music players, etc.
Yes. Updating your plugins is very important as outdated plugins can introduce a multitude of problems including hackers and slow site speeds.
Digital publishing is the creation and distribution of long-form documents such as magazines, journals or books over the internet.
We use a combination of Adobe InDesign, Photoshop and Illustrator for digital publishing.
PDF or Portable Document Format allows people to present and exchange documents reliably – independent of software, hardware, or operating system.
Interactive PDFs allow users to embed videos, images, links, buttons, and gifs that others can engage with when using a compatible reader.
Electronic books or eBooks are long-form documents, usually shared in the epub format that readers can open and interact with using a compatible reader.
A pitch deck is a type of presentation that provides an overview of your business to potential investors.
Keynotes are assistive presentations that display your current topic, highlights major points and acts as a visual stimulant for the audience.
No. wwworkshop offers free quotes for our design and web development services. You should use this opportunity to communicate your idea with us, and we can establish the project scope and deliverables.
wwworkshop provides graphic design and web development services to several clients so deadlines may vary. We recommend providing us with sufficient time, usually two business weeks or longer to provide the initial design. We don’t take on rush projects.
Yes. wwworkshop includes you in the design process. We will ask your opinions and have you sign off at different stages of the project.
NO. We do not sign nondisclosure agreements.
If you don’t like what we’ve designed for you, we can continue to work together to understand what you want and approach the design accordingly. If you still don’t like the design, we can terminate the contract, and you will compensate us for the amount of work done at that point.
You can send your design copy as text documents or PDFs and images as JPEG and PNG files. Logos must be sent as SVGs.
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Philip Clarke,
Award-Winning Actor & Coach
‘wwworkshop’s designs are clean, clear and communicates the message succinctly. The mood and creativity of his work stays true to the character of the product.’
Jonnoy Powell,
Epic Shots By J
‘It was a great pleasure working with wwworkshop Design Studio. They did a wonderful job on a few designs that I needed for my business. I would encourage everyone to check them out.’
Shanae,
The Shoe Way
"Amazing service! Great designer! If you're a small business and need a different taste, check out wwworkshop Design Studio"
Carrie-Ann Malcolm,
Nail it Malli
‘It’s been a pleasure working with the wwworkshop team. They’re patient and can bring pretty much any idea to life. I would recommend them to anyone who is looking for creativity, simplicity and class.’’
Zhaneirie,
Neiri Brand Consultancy
‘Thank you! You’re making my dream come to life. I can’t thank you enough’
Jay RXK,
Recording Artiste
‘wwworkshop is one of the best graphic design agencies out there right now. If you need anything branding related, they’re the guys to check.’’
Dina Campbell,
FELS, UTech Jamaica
‘Working with Mikhail has been tremendous. He was always on time with the deadlines. He gives you what you want and adds his own touch to it.’
Bianca Shaw,
Bianca’s Makeup Artistry
